Guidelines and help

Please read through and understand our guidelines before coming to your scheduled appointment. Thank you in advance for your patience and cooperation!

Sickness

You will be sent a survey to confirm your health. If you have a cough, fever, feel sick or have any other symptoms, please do not come, cancel your appointment.

appointments

We are working by appointment only, please book online by clicking book now, selecting the location, barber, service and date and time. Next enter your name, phone number and email and click reserve. If you need help, please text 805-710-0770 or call and leave a message. We will respond between customers or at the end of the day and by text much faster. We thank you for your patience as we work to service everyone and answer calls as time permits. We have a 4 hour cancellation policy.

personal protective equipment (PPE)

Please wear a facemask with ear loops before you enter the shop. If you do not have one, we have them available. We ask that for those of you that need this mask, please ask for it at the door and put on before entering. You will need to have this on for the entire service covering your mouth and nose. A $1 donation is appreciated!

arrival

Please do not arrive early but on time and wait in your car at the barber shop. We will call or text you when we are ready or wave you in. If you arrive and someone is still in the shop in your barber’s chair, please wait and be patient. We are only allowed one client per barber in the shop. We have to sanitize between customers. If you arrive more than 5 minutes late we may not have enough time for the service. 

restroom

Please use the restroom before you come as we won’t have one available for use at this time.

waiting

If someone is driving you, please have them wait in the car. If they need to assist you, please have them wear a mask while doing so. We can also assist. During the haircut they must wait in the car.

payment

Although we prefer cash and correct change as payment if you pre-pay with credit please do so before arrival using the link or reserve and pay feature. Our booking company adds a $1 fee and deducts a percentage of your payment to us. We have a box to drop cash in so we can sanitize it.

Confirmation

You will receive a confirmation to the # and email you provided. You can make changes to your appointment using the links provided in the text and email. If you did not get a confirmation text or email you most likely don’t have an appointment. Printing an appointment that has not been completed with all the steps and information needed will not work. The most common reason for not getting a confirmation is that you did not fill out all the information and hit the reserve button or typed in wrong information.

donations

We have a pay it forward box for cash donations to help those in need. Donations of hand sanitizer, sanitizer wipes and surgical masks also accepted.

Thank you for your cooperation as we work to keep mike's safe for our clients and barbers!

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